Don’t assume people share your mental models
Surprising mental models: “Seven percent of all American adults believe that chocolate milk comes from brown cows…” https://t.co/5TRYsvh5q7 — John Lee (@Jdlee888) June 16, 2017
Author: jdlee
Normal distribution a common assumption and a style of coffee
Normal coffee | FlowingData. Not what most people would expect @LindaNgBoyle https://t.co/1CCyMzDWs9 — John Lee (@Jdlee888) June 17, 2017
Labels indicate problems with design
Labels reveal imperfect mental models, and the sad collision of hope and harsh reality pic.twitter.com/DSGdfZS0Ho — John Lee (@Jdlee888) June 17, 2017
Airlines degrade service to entice upgrades
User-centered design done differently: “calculated misery” Degrade basic service to make people want to pay to escape it. https://t.co/CF6EDFzmV9 — John Lee (@Jdlee888) June 18, 2017 Similar idea behind airline lounges at airports: underinvest...
Systems thinking and the non-obvious benefits of autonomous cars
Electric cars to save more lives than autonomous cars?Tobacco kills 500k, Gas stations sell most tobacco, Less distribution less consumption https://t.co/usmxTwX0Dr — John Lee (@Jdlee888) June 20, 2017
Adoption of good design
iPhone impact on the world in a graph: 0 to 1.2 B in 10 years. The power of designing for peoplehttps://t.co/YnRWjocLO6 pic.twitter.com/j14UhObobm — John Lee (@Jdlee888) June 21, 2017
Particularly harsh penalty for research misconduct: death
China cracks down on fake data in drug trials: Is the death penalty overkill for academic misconduct? https://t.co/lojMusiqNX — John Lee (@Jdlee888) June 24, 2017
Labels often indicate missing affordances
Labels indicate missing affordances. Might work to train owners, but what about those renting cars? pic.twitter.com/oZW1IrnavD — John Lee (@Jdlee888) June 27, 2017
Better understanding to guide design through thoughtful user testing
The most exciting phrase to hear in science, the one that heralds new discoveries, is not ‘Eureka!’ but ‘That’s funny…’Isaac Asimov — John Lee (@Jdlee888) July 4, 2017
Displays are not just on the desktop computer
Super cool. Parking garage in Sydney using projectors to warn pedestrians of exiting car. Capturing attention when needed, otherwise nothing pic.twitter.com/QN5noka4N4 — 𝚁𝚊𝚏𝚊𝚎𝚕 𝙼 𝙱𝚊𝚝𝚒𝚜𝚝𝚊 (@RafMBatista) July 3, 2017