Innovation benefits from boredom
“The gods were bored; therefore they created human beings.” Boredom as a prerequisite for innovation https://t.co/Sj6euns1yT — John Lee (@Jdlee888) June 2, 2017
Category: Design
Airlines degrade service to entice upgrades
User-centered design done differently: “calculated misery” Degrade basic service to make people want to pay to escape it. https://t.co/CF6EDFzmV9 — John Lee (@Jdlee888) June 18, 2017 Similar idea behind airline lounges at airports: underinvest...
Systems thinking and the non-obvious benefits of autonomous cars
Electric cars to save more lives than autonomous cars?Tobacco kills 500k, Gas stations sell most tobacco, Less distribution less consumption https://t.co/usmxTwX0Dr — John Lee (@Jdlee888) June 20, 2017
Adoption of good design
iPhone impact on the world in a graph: 0 to 1.2 B in 10 years. The power of designing for peoplehttps://t.co/YnRWjocLO6 pic.twitter.com/j14UhObobm — John Lee (@Jdlee888) June 21, 2017
Surprising effect of early design decisions
Early design decisions can persist longer than one might expect. From Roman horses to bullet trains.
Designing to make it hard for people
https://t.co/KFcC5LjhrP The Anti-Store : How Cosco intentionally designed a bad shopping experience that people love
Cognitive blindspots: Kahneman on cognitive biases
Daniel Kahneman on why people tend to fixate on first impressions and fall victim to confirmation bias
Car as a service or as a product
A new ownership model for Volvo’s Polstar: all inclusive subscription, ordered online, with other models for loan